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After-Sales Services and Guarantees We pride ourselves on the high quality of our products. However in the hopefully unlikely event of a faulty item or a breakage in transit, please email us at info@couleursdusud.com or phone us on 01777 816988 and we will send a replacement or refund immediately as well as paying for the postage to return the item if it is necessary, in some cases we will not need you to. You are welcome to return an item for any reason within 7 days of receipt. Please see our refunds and exchanges page.
Customer Service We pride ourselves on our reputation for excellent customer service and we take the opinions of our customers seriously. Therefore if you are not entirely happy with our service or products we would like the opportunity to put that right. Please get in touch with us either by email info@couleursdusud.com or telephone us on 01777 816988. You can also write to us at Couleurs Du Sud Ltd 14 Southfall Close, Ranskill, Retford, Nottinghamshire, DN22 8NE, ENGLAND.
We will endeavor to deal with your complaint as quickly and effectively as possible. We will also keep in contact with you to inform you of the action we take to right the problem. In this way we hope to continually improve our service.
Statutory Rights These Terms and Conditions do not affect any of your statutory rights.
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